Last Updated: September 2026

At Furvorite Pet Sitting, we respect your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy details the types of information we may collect, how it may be used and protected, and your choices regarding your data when you visit our website or book our pet care services.

By using our website or booking services with Furvorite Pet Sitting, you agree to the practices outlined in this policy.

1. Information We Collect

We may collect information that you voluntarily provide when contacting us, requesting quotes, scheduling visits, or using our services.

This information may include:

• Full name

• Email address

• Phone or mobile number

• Home and service address

• Emergency contact details

• Billing and payment details

• Details about your pets (names, species, breeds, ages, medical histories, medication instructions, feeding schedules, routines, and behavioural traits)

• Veterinary contact information and emergency medical preferences

• Photos or videos of your pets that you choose to provide or that may be taken during our care

• Notes, messages, reviews, or feedback submitted to Furvorite Pet Sitting

We may also automatically collect standard technical data when you browse our website, such as IP addresses, browser types, device information, visited pages, and overall site traffic.

2. How We Use Your Information

Furvorite Pet Sitting may use your information to:

• Provide, schedule, and manage professional pet care services

• Communicate with you regarding bookings, appointments, updates, and service confirmations

• Respond to customer inquiries and questions

• Deliver personalized, safe care for your pets based on the instructions you provide

• Contact you or your designated emergency contacts if an issue arises

• Reach out to your veterinarian or emergency animal hospitals when necessary to safeguard your pet's health

• Issue invoices, process transactions, and manage business records

• Enhance our website, service offerings, and client experience

• Share occasional marketing or promotional updates where permitted by law and with your consent

• Prevent fraud, misuse, or unauthorized access, and comply with legal requirements

3. Pet Care Information

Because our primary focus is providing exceptional care, we may collect detailed information regarding your pets' individual routines and well-being. This may include feeding guidelines, medication schedules, allergies, behavioural traits, and veterinary preferences. We treat all pet profiles as confidential and utilize this information strictly to provide safe, comfortable, and reliable care.

4. How We Share Your Information

Furvorite Pet Sitting does not sell, rent, or trade your personal data.

We may share information when reasonably necessary to operate our business or care for your pets, including with:

• Third-party software providers (such as scheduling software, invoicing tools, and website hosting)

• Secure payment processors

• Licensed veterinarians or emergency animal clinics during medical situations involving your pet

• Law enforcement or regulatory authorities if strictly required by applicable law

We only share information that is reasonably necessary for the specific purpose.

5. Payment Processing

Payments to Furvorite Pet Sitting are accepted via electronic funds transfer (Interac e-Transfer) only. We do not accept or process credit card payments, nor do we collect, store, or process credit card numbers or sensitive financial card details.

​When you send an e-Transfer, your transaction is processed directly through your financial institution. Any confirmation details received (such as transaction confirmation notices or sender names) are used solely to verify payment and maintain business records.

6. Cookies and Tracking Technologies

Our website may utilize cookies and similar tools to maintain site functionality, remember your preferences, and assess traffic patterns to improve user experience. Some third-party services on our site may also use cookies. You can adjust your browser settings to refuse or delete cookies, though certain interactive features on the website may become limited.

7. External Links

Our website may contain links to external platforms, such as social media pages, local pet resources, or payment portals. Furvorite Pet Sitting is not responsible for the content, privacy standards, or data practices of third-party websites. We encourage you to review their individual privacy policies before submitting personal information.

8. Data Security

We employ reasonable organizational, technical, and administrative safeguards to keep your personal data secure from unauthorized access, alteration, disclosure, or misuse. However, no internet transmission or digital storage platform can be guaranteed completely secure, and providing information online always involves some inherent risk.

9. Data Retention

We retain personal information for as long as reasonably necessary to fulfill client bookings, provide consistent ongoing pet care, maintain business and tax records, resolve potential disputes, and meet legal obligations. When information is no longer reasonably necessary, it may be securely deleted or anonymized.

10. Your Privacy Rights

Depending on your local jurisdiction and applicable privacy laws, you may have certain rights regarding your personal information, including:

• Accessing the personal details we have on file for you

• Requesting corrections to inaccurate or outdated data

• Requesting the deletion of personal information where applicable

• Withdrawing your consent for optional data uses (such as marketing communications)

To submit a request regarding your data, please contact us using the details below. We may need to verify your identity before fulfilling certain requests.

11. Marketing Communications

If you receive updates or promotional communications from Furvorite Pet Sitting, you may opt out at any time by following the instructions in those messages. Opting out of promotional messages does not prevent service-related messages regarding active reservations, invoices, or pet safety updates.

12. Children’s Privacy

Our website and pet care services are intended exclusively for adults. We do not knowingly gather personal information from children. If you believe a child has provided us with personal data, please reach out so we can take appropriate steps to remove it.

13. Policy Updates

We may periodically revise this Privacy Policy to reflect operational, technical, or legal changes. When updates occur, the revision date at the top of this document will be updated. We encourage clients to review this Privacy Policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or wish to make an inquiry about your personal information, please get in touch:

Furvorite Pet Sitting

Email: Marie@furvoritepetsitting.ca

Website: www.furvoritepetsitting.ca

Location: Leduc, Alberta

Thank you for choosing Furvorite Pet Sitting to look after your beloved pets!